Return Policy

Accessories	Accessories can only be returned within 5 days of purchase as long as they are not used and remain in the original packaging.  There are no returns for Data Cables or Batteries.  Due to the nature of the product, please make sure to clean any Bluetooth device should you choose to exchange it within the allocated time period.  Any device deemed unsanitary will not be accepted for exchange. Accessories that are not damaged can be exchanged within 10 days of purchase.  No Exchange or Refund will be accepted without the original receipt and retail packaging.
Mobile Phones	Any Bell Mobility or Solo Mobile handset can be cancelled within 15 days of purchase or 15 minutes of usage pending carrier approval.  Client must call Bell Mobility / Solo Mobile and receive approval before returning the device.  Any device being returned must be brand new and include all original packaging.  Should a device seem to be damaged or show signs of abuse/tampering, the device will not be returned.  Client is responsible for any/all applicable usage charges.  A $25 service cancellation fee is applicable on mobile phone service cancellations. All GSM Phones are sold unlocked.  Any defective device is to be exchanged within 10 days of purchase.  Any warranty issue thereafter is directly with the manufacturer.  There are no refunds on GSM devices.
Service / Repairs	All repairs include 90 day warranty on the serviced part.  Should the part be defective, it will be replaced free of charge.  Any signs of physical or liquid damage will void warranty.
Unlocking	No refunds or exchanges on unlocking services.